Terms and Conditions

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Business", "Merchant", or "you") and ALLTID SARL ("ALLTID", "we", "us", or "our"), a limited liability company incorporated under the laws of the Kingdom of Morocco, governing your access to and use of the Awaah Business mobile application and related services (the "Service").

By creating an account, accessing, or using the Service, you represent that you have the legal authority to bind the business entity you represent, and you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

2Description of Service

Awaah Business is a platform that enables businesses ("Merchants") to create and publish discounts, promotions, deals, and special offers ("Offers") to consumers who use the Awaah consumer application. The Service facilitates the connection between Merchants and consumers, including offer publication, QR code-based redemption tracking, and business profile management.

ALLTID acts as a technology platform and intermediary. The contractual relationship for any Offer is between the Merchant and the consumer; ALLTID is not a party to that transaction unless expressly stated.

3Eligibility and Account Registration

3.1 Eligibility

To use the Service, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction;
• Have the legal authority to enter into these Terms on behalf of the business you represent;
• Operate a legitimate, legally registered business in the Kingdom of Morocco;
• Provide accurate and complete business registration information, including your legal business name (raison sociale).

3.2 Account Responsibilities

• You must provide truthful, accurate, and complete information during registration and keep it up to date at all times.
• You are solely responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities that occur under your account, whether or not authorized by you.
• You must notify us immediately at contact@alltid.tech if you suspect unauthorized access to your account.

4Merchant Obligations

4.1 Accuracy and Honesty of Offers

• All Offers published through the Service must be truthful, accurate, and not misleading in any way.
• You must not publish false, exaggerated, or deceptive discounts or promotions. This includes, but is not limited to: inflating original prices to make discounts appear larger than they are; advertising discounts or offers that are not genuinely available; publishing offers with hidden conditions not clearly disclosed; or creating fictitious promotions to attract customers under false pretenses.
• All Offer details, including pricing, discount percentages, validity periods, available quantities, and redemption conditions, must be accurate and clearly stated at the time of publication.
• You must honor all published Offers for their entire stated validity period and for all eligible customers, as long as the stated conditions are met.

4.2 In-App Transaction Integrity

• All transactions and processes related to Offers published on Awaah must be completed exclusively within the Awaah application. You must not redirect, encourage, or incentivize Awaah users to complete transactions, claim offers, or make purchases outside the application.
• You must not ask, instruct, or suggest that Awaah users avoid scanning the QR code, bypass in-app redemption, or use any alternative method to benefit from your Offers outside the Awaah platform.
• You must not solicit Awaah users to contact you directly, visit your establishment, or use your services outside of the Awaah application in order to circumvent the platform's tracking and redemption mechanisms.
• You must not offer different or better terms to Awaah users who agree to bypass the application.
• Any attempt to divert Awaah customers or transactions away from the platform is a serious violation of these Terms.

4.3 Business Conduct

• You must conduct your business in compliance with all applicable laws and regulations of the Kingdom of Morocco.
• You must maintain valid business licenses and permits required for your operations.
• You must treat all Awaah customers fairly, professionally, and without discrimination.
• You must not use the Service for any unlawful, fraudulent, or abusive purpose.
• You must not engage in any activity that damages, disrupts, or interferes with the Service, its infrastructure, or the experience of other users.

4.4 Content Standards

• All content you publish (including business descriptions, images, and Offer details) must be owned by you or properly licensed, and must not infringe on any third party's intellectual property rights.
• Content must not be illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• You grant ALLTID a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display content you submit through the Service for the purpose of operating and promoting the platform.

5Penalties for Violations

5.1 Types of Violations

The following are considered violations subject to penalties:

• False or misleading Offers: publishing Offers with inaccurate prices, exaggerated discounts, fake promotions, or deceptive conditions.
• Platform circumvention: redirecting Awaah users to complete transactions outside the app, asking users to avoid QR code scanning, or offering better terms to users who bypass the platform.
• Failure to honor Offers: refusing to honor valid, published Offers for eligible customers during the stated validity period.
• Fraudulent activity: any form of fraud, manipulation, or abuse of the Service.
• Repeated Terms violations: continued non-compliance after receiving warnings or corrective notices.

5.2 Penalties

In the event of a violation, ALLTID may, at its sole discretion and without prejudice to other remedies available under law, impose one or more of the following penalties:

• Warning: a formal written notice requiring immediate corrective action.
• Offer removal: immediate removal of any Offer that violates these Terms.
• Account suspension: temporary suspension of your account and all active Offers pending investigation.
• Account termination: permanent termination of your account without refund of any fees paid.
• Financial penalties: the Merchant may be required to pay a financial penalty to ALLTID for each confirmed violation. The amount of the penalty will be determined by ALLTID based on the severity, frequency, and impact of the violation, and may include compensation for damages suffered by ALLTID, its users, or the platform's reputation.
• Legal action: ALLTID reserves the right to pursue any and all legal remedies available under Moroccan law, including claims for damages.

5.3 Investigation

ALLTID reserves the right to investigate any suspected violation, including by reviewing account activity, Offer data, QR code scan records, and user reports. The Merchant agrees to cooperate fully with any investigation.

6Account Suspension and Termination

6.1 By ALLTID

ALLTID SARL reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, and with or without cause, at its sole discretion. This includes, but is not limited to, situations where:

• You violate any provision of these Terms;
• You engage in fraudulent, misleading, or illegal activity;
• You publish false or deceptive Offers;
• You attempt to circumvent the platform or redirect Awaah users outside the application;
• Your account poses a risk to the safety, integrity, or reputation of the Service or its users;
• Required by law, regulation, or governmental order;
• For any other reason ALLTID deems necessary to protect its platform, users, or business interests.

Upon suspension or termination, your access to the Service will be immediately revoked, all active Offers will be deactivated, and you will not be entitled to any refund of fees paid. ALLTID shall not be liable for any losses or damages resulting from the suspension or termination of your account.

6.2 By You

You may stop using the Service and request account deletion at any time by contacting us at contact@alltid.tech. Termination does not relieve you of any obligations incurred prior to termination, including pending penalties or outstanding payments.

6.3 Survival

Sections relating to intellectual property, limitation of liability, indemnification, penalties, governing law, and any obligations that by their nature should survive termination, shall continue in effect after termination.

7Payments, Fees, and Subscriptions

• Access to certain features of the Service may require payment of subscription fees or other charges as displayed in the application.
• All fees are stated in Moroccan Dirhams (MAD) unless otherwise specified, and are inclusive of applicable taxes unless stated otherwise.
• Payments are processed by third-party payment providers. By making a payment, you agree to the payment provider's terms and conditions.
• Subscription fees are non-refundable except where required by applicable law.
• ALLTID reserves the right to modify pricing at any time, with reasonable advance notice to active subscribers.

8Intellectual Property

• The Awaah name, logo, branding, software, design, and all related content are the exclusive property of ALLTID SARL or its licensors and are protected by intellectual property laws.
• You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
• Use of the Service does not grant you any ownership rights in the Service or its content.

9Disclaimers

• The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• ALLTID does not guarantee that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.
• ALLTID is not responsible for the conduct of any Merchant or consumer using the platform.
• ALLTID does not guarantee any specific level of sales, revenue, or customer engagement through the Service.

10Limitation of Liability

To the maximum extent permitted by applicable law:

• ALLTID shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Service.
• ALLTID's total aggregate liability for any claim relating to the Service shall not exceed the total fees you paid to ALLTID in the twelve (12) months preceding the event giving rise to the claim.
• These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise), even if ALLTID has been advised of the possibility of such damages.

11Indemnification

You agree to indemnify, defend, and hold harmless ALLTID SARL, its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any applicable law or regulation;
• Any Offer you publish that is false, misleading, or deceptive;
• Any dispute between you and an Awaah consumer;
• Your infringement of any third party's rights.

12Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Service, you consent to the data practices described in the Privacy Policy.

13Governing Law and Dispute Resolution

• These Terms are governed by and construed in accordance with the laws of the Kingdom of Morocco, without regard to its conflict of law principles.
• Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent courts of Casablanca, Morocco.
• Before initiating any legal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation for a period of thirty (30) days.

14Modifications to These Terms

ALLTID reserves the right to modify these Terms at any time. When material changes are made, we will notify you through the application, by email, or by posting the updated Terms with a revised "Last updated" date. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service.

Last updated: June 24, 2026

15Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ALLTID with respect to the Service and supersede all prior or contemporaneous agreements, representations, and understandings.

17Contact

If you have any questions about these Terms, please contact us:

• Company: ALLTID SARL
• Email: contact@alltid.tech